We strive to find, hire and train the most qualified & experienced staff
wherever we provide services.
Key Elements of NOVA Staff Excellence:
Education & Experience
We hire educated, experienced professionals who have already been
successful working in similar programs.
We provide key initial and ongoing training in: HCBS, General Rights,
Human Rights, Person-Centered Thinking and Planning, Therapeutic
Options, Emergency Preparedness, First Aid/CPR, Medication
Management, and extensive policy and procedures training.
Staff is assembled and trained based on both complimentary skills and
fit between their skills, certifications, qualifications and the resident
Keeping good staff is critical and requires: a great work environment,
opportunities for specialized training and advancement, and
participation in goal setting and management.
Caring, Positive Attitude
A great staff must serve with the kind of compassion and a positive
attitude that becomes contagious to residents and other staff.
We provide excellent compensation that encourages the achievement
of each resident's individual objectives and needs.
Specialized Staff and Contractors
Based on our residents' unique needs, we identify and collaborate
with leading practitioners of specialized services such as nutritionists,
psychiatrists and behavioral specialists.
A Quality Work
We strive to foster a
respect for each other
is paramount and
everyone has input
into their work
Quality Staff, Quality Care